If you need something and you'd prefer to speak with us in person rather than email, please don't hesitate to pick up the phone and call us! We work long hours creating jewelry, but our public business hours for phone calls and visits are Monday - Friday 12pm - 4:30pm.
We may not always get to the phone immediately due to being in the workshop or in our showroom with local customers. If you reach our voice mail, please leave one clearly spoken, detailed message and we will return your call as soon as possible. We value your interaction, but calling us repeatedly while we are trying to help a customer or finish a project does not make us more excited to talk to you.
Phone: 804.230.4480 (Our time zone is Eastern Standard Time) Fax: 804.230.4486
We have a public showroom in Richmond, Virginia where you may check out our jewelry for sale, view our body jewelry antiquities museum, do research in our body modification and anthropology library, and get a tour of the workshops to see how your jewelry is made. Please note that we have limited public business hours due to our small staff and large amount of jewelry production. We are available Monday - Friday 12pm - 4:30pm with additional hours evenings and weekends by appointment only.
Onetribe Showroom: 211 W 7th St. 2nd Floor, Richmond, Virginia 23224
If you are traveling from outside of Richmond, Virginia please call in advance to make sure we will be open. With a small staff, our showroom hours sometimes fluctuate. We'd hate to have you travel and us not be here!
When filling out the form below, please include relevant information such as your order number if you are asking about an order status or the size of your piercing if asking about a quote.